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FAQ

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  • What's the shipping port?

    Normally port of Ningbo or Shanghai.

  • What's the payment term?

    30% deposit to confirm order, balance when the goods are ready for shipping. 

  • Can you do private label for our order?

    Yes, we offer both SINOART brand products and private label business. 

  • What's the MOQ?

    NO MOQ for SINOART brand stock items. For private label or order production, MOQ 500-2000pcs depending on what model and what kind of packing. 

  • Can we do our logo on product?

    Yes, we can do hot stamp LOGO on wooden product, imprint or label sticker on metal easels. 

  • What’s the lead time/delivery time?

    For SINOART brand product in our stock list, we can ship within 2 weeks. For private label or outside of our stock list, normally need 40-50 days production depends on products. 

  • Do you have stock?

    Yes, we have stock for more than 100 SKUs under SINOART brand.

  • Do you offer the design support for private label business?

    Yes, we have graphic designer who can work with you for free modifications, but we need to charge for design. 

  • Can you offer sample?

    Yes, normally we offer free sample for most of items but the buyer should pay the freight.

  • What's the shipping port?

    Normally port of Ningbo or Shanghai.

  • What's the payment term?

    30% deposit to confirm order, balance when the goods are ready for shipping. 

  • Can you do private label for our order?

    Yes, we offer both SINOART brand products and private label business.